At our online store, we value and prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our website. We are committed to ensuring that your personal data is handled securely and in accordance with applicable privacy laws. By using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: We may collect the following types of personal information when you interact with our website:
  • Contact information, such as your name, email address, and phone number.
  • Billing and shipping details, including your address and payment information.
  • Account information, such as usernames and passwords for registered accounts.
  • Communications and interactions, including emails, chats, and customer support inquiries.
  • Website usage information, such as IP addresses, device information, and browsing activity.
  1. Use of Personal Information: We use the personal information we collect to:
  • Process and fulfill your orders, including shipping and delivery.
  • Communicate with you regarding your purchases, updates, and promotions.
  • Provide customer support and respond to your inquiries.
  • Personalize and enhance your browsing experience on our website.
  • Analyze and improve our products, services, and website functionality.
  • Prevent fraudulent activities and ensure the security of our website.
  • Comply with legal obligations and enforce our terms and conditions.
  1. Disclosure of Personal Information: We may disclose your personal information to third parties in the following circumstances:
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as shipping partners, payment processors, and marketing agencies.
  • Legal Compliance: We may disclose personal information if required by law, court order, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, personal information may be transferred to the new owners or entities involved.
  1. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission or storage over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  2. Your Rights and Choices: You have the right to:

  • Access and update your personal information.
  • Opt-out of marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
  • Request the deletion of your personal information, subject to legal requirements and legitimate business purposes.
  1. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences. You can manage your cookie preferences through your browser settings.

  2. External Links: Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

  3. Children’s Privacy: Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

  4. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the revised date will be indicated at the top.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us through the provided channels.

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

L'expérience de dégustation ultime

Découvrez notre gamme de verres de vin.

J’ai reçu ma commande Royal Glass…une belle découverte !

J’ai reçu ma commande Royal Glass…un Graal et 4 verres Gran Ultima (le Set Luxe) et j’en suis très satisfait : Esthétiquement, ces verres sont parfaits, et côté gustatif ils amènent indéniablement un énorme “plus” dans la dégustation des vins ! C’est étonnant et tellement génial qu’il me sera difficile de boire des vins dans d’autres contenants à l’avenir…

Daniel / via Trustpilot

Verre excellent !

Verre excellent ! Se tiens très bien en main ! Et la carafe superbe

Maurice Cataudella / via Trustpilot

Vraiment agréablement surpris

Vraiment agréablement surpris par la qualité de ce verre, sans compter le « boost » à la dégustation. Mes doutes quant aux louanges lues dans les différentes revues ont disparu dès la 1ère utilisation.

valeminas / via Trustpilot

Les verres m’ont bluffés

Je bois du vin très fréquemment, et je ne m’attendais pas à voir une telle différence gustative (positive évidemment). C’est sûr, je les adopte. J’envisage d’acheter le décanteur très bientôt… Merci !

Coline Cervelin / via Trustpilot

Highly recommended!

The delivery was swift and the glasses are superb. You really can taste the wine more fully than in other glasses I have used.

Gordon / via Trustpilot

Supers expérience d’achat !

Superbes produits ! L’expérience de dégustation est impressionnante (je vous encourage à servir le même vin dans un verre Royal Glass et un simple verre à vin) ces verres sont magiques et révèlent le potentiel des vins. Idem pour la carafe qui est top et surtout avec un format facile à nettoyer. Sans oublier un suivi parfait et une écoute du client. J’avais quelques questions avant mon achat et les conseils ont été top !

Yann / via Trustpilot